algemene voorwaarden

This page, along with our Privacy Policy, sets forth the information about us and the legal terms and conditions (Terms) on which we sell any of the products (Products) listed on our website (our site) to you. These Terms will apply to any contract between us for the sale of Products to you (Contract). Please read these Terms carefully and make sure that you understand them, before ordering any Products from our site.

Sale Terms

Before placing an order for any Products, please ensure that you have read and understood our terms and conditions fully. By placing an order on dogevape.com, you agree to be legally bound by these Terms and accept the sale completely.

Legal Age of Consent

You must be at least 21 years of age to purchase our products. We are required by law to take certain steps to verify your age. You are liable for any costs, expenses, damages, fines, and penalties that may arise from providing false information about your age or intentionally falsifying information to verify your age. By placing an order for our products, you consent to us using third-party age verification services to validate your identity.

Our Products

We do not promote the use of electronic cigarettes and strongly advise all users to be cautious when using vaping products, including but not limited to batteries, vape juice, and accessories. Dogevape.com accepts no responsibility for misuse or abuse of vaping products, nicotine or any other harms that may occur temporarily or over a long period. The effects of these products on you or others are not our responsibility, as long-term effects are still unknown as per FDA.

Ordering

If a product is mistakenly listed at an incorrect price on dogevape.com, we reserve the right to refuse or cancel any orders placed for the product listed at the incorrect price.

Due to the popularity and/or supply constraints of some products listed on our site, we may have to limit the quantities available for purchase. We reserve the right to change the inventory available for purchase at any time, even after you have placed an order.

Pre-order Policy

We often offer a pre-order option when manufacturers launch new products. By pre-ordering, you become one of the first to receive these new products as soon as they are available.

Please note that all pre-orders are provided with an estimated arrival time (ETA), and delays in delivery due to factory issues are possible and common.

Order Cancellation

To cancel an order, please contact our customer support team by clicking here or use the “Contact Us” button below. Be sure to provide your order number and the email associated with your account.

Please note, while we will do our best to accommodate cancellation requests, we cannot guarantee that we can cancel an order once it has been processed and handed over to the shipping company.

Shipping and Handling

Most orders are shipped within 24 hours. We strive to dispatch orders as quickly as possible and prioritize those who have paid for shipping.

All shipping times are estimated and not guaranteed. Tracking information may not update for several days until your package arrives at a transit hub or post office.

Communication

Dogevape.com may send notifications to you via email, general notices on the site, or other reliable methods to the address you provide us.

Termination

The Terms and Conditions apply from the moment you access the site and/or complete the registration or shopping process. These terms may be terminated by dogevape.com at any time without notice for any reason.

Terms & Conditions